1. Introduction

1.1. By accessing, visiting, or using any part of the lacroixtees.com website, including any subdomains, affiliated sites, or mobile applications owned and operated by us (hereafter referred to as the “Website”), and/or by creating an account on the Website, you agree to comply with these Terms and Conditions, along with our Privacy Policy, Cookies Policy, and any other rules governing the betting or gaming services offered on the Website (collectively, the "Terms"). Your continued use signifies that you have read, understood, and accepted all the Terms.

1.2. Please review these Terms thoroughly. If you disagree with any part of the Terms or are unable to accept them, you must refrain from accessing, visiting, or using the Website.

1.3. We reserve the right to modify these Terms periodically for various reasons, including compliance with new regulations or legal requirements. The latest version of the Terms will always be available on the Website. By continuing to use the Website after such modifications are implemented, you are deemed to have accepted the revised Terms.

1.4. lacroixtees.com platform is operated by Lucky Green Casino.

1.5. References to “you,” “your,” “customer,” “user,” or “player” pertain to any individual accessing the Website, utilizing its services, or holding a registered account on the Website.

1.6. The term “games” encompasses all offerings, including Casino, Live Casino, Sportsbook, card games, and any other activities made available on the Website. Lucky Green Casino retains the right to add or remove games at its sole discretion.

2. Your Account

2.1. Legal requirements

2.1.1. An "Account" refers to a profile created by you on the Website upon agreeing to these Terms. By registering, you confirm that you are at least 18 years old or meet the higher minimum legal age required in your jurisdiction. It is solely your responsibility to ensure that the Website's services comply with the laws of your country. Individuals under the age of 18 are strictly prohibited from using the Website or any of its services.

2.1.2. Registration and use of the Website’s services are prohibited for residents of Aruba, Bonaire, Curaçao, Iran, Iraq, Myanmar, the Netherlands, North Korea, Saba, St. Maarten, Statia, the United States, its territories, and dependencies, as well as the United Kingdom. We reserve the right to deny access to users from additional countries at our sole discretion.

2.2. Registration of Account

2.2.1. To participate in games, place bets, or deposit funds, you are required to create an Account on the Website.

2.2.2. During the registration process, you must provide accurate and current details, including your mobile phone number, email address, username, password, and any other required information specified in the registration form.

2.2.3. By registering an Account, you agree to enter your real legal name. We reserve the right to verify the accuracy of the information you submit. While you generally cannot alter these details, exceptions can be made for valid reasons, such as correcting errors, by contacting the Website's customer support team.

2.2.4. Any username, password, or similar security credentials assigned to you or chosen by you must be treated as confidential. You must not share this information with any third party. We are not liable for any unauthorized access or misuse of your Account resulting from your decision to disclose your login credentials. Please note, we will never request your password or security prompts under any circumstances.

2.2.5. Employees, former employees of affiliated service providers, and their close relatives are strictly prohibited from creating Accounts or using the Website’s services and promotions. Violations will result in the permanent closure of such accounts, which will be classified as fraudulent. Any winnings obtained will be forfeited, and only the original deposit will be refunded to the account holder.

2.2.6. Accounts and associated assets cannot be sold, transferred, or pledged to another individual. This prohibition extends to all account-related assets, including ownership, winnings, deposits, bets, and related claims, whether of a legal, commercial, or personal nature. Additionally, actions such as brokering, trading, gifting, assigning rights, or transferring ownership in any form to third parties, entities, or organizations are strictly forbidden.

2.3. Account issues

2.3.1. If you happen to forget your password, suspect that someone else has gained access to your personal data, or believe another user is gaining an unfair advantage through dishonest means like cheating or collusion, it’s important to report these concerns to us immediately.

2.3.2. We retain the authority to partially or completely nullify any bet or transaction if, in our judgment, it’s evident that any of the following scenarios have occurred:

1) The account holder or individuals connected to the account holder have directly or indirectly influenced the outcome of an event.

2) The account holder or their associates are bypassing the established rules of the website.

3) The outcome of an event or bet has been impacted by illegal activities, either directly or indirectly.

4) Significant changes in the odds of an event have occurred due to a public announcement related to that event.

5) Bets were accepted that otherwise would not have been during a period when the website experienced technical difficulties.

6) Errors—whether due to typos, technical glitches, human mistakes, force majeure, or other factors—led to bets being offered, placed, or accepted

2.3.3. In cases where we suspend or close an account for any reason, we also reserve the right to block any new accounts that may be registered by the same individual, device, address, or that utilize the same payment methods (wallets or credit cards). All bets and transactions linked to such accounts may be voided or canceled.

2.3.4. It is your responsibility to ensure your login details remain private and inaccessible to others.

2.4. By registering an account on the Website, you agree to and confirm the following:

2.4.1. You are at least 18 years old or meet the minimum legal age required by the laws of your jurisdiction, and you are legally permitted to participate in the Games offered on this Website.

2.4.2. You will use the Website and your account solely for genuine participation in the Games. You confirm that your involvement is strictly for personal, non-professional, recreational, and entertainment purposes, without any intention of financial or other unauthorized operations.

2.4.3. Your participation in the Games is solely on your behalf and not on behalf of any other individual.

2.4.4. You are not a resident of Aruba, Bonaire, Curacao, Iran, Iraq, Myanmar, the Netherlands, North Korea, Saba, St. Maarten, Statia, the U.S.A., any U.S.A. dependencies, or the United Kingdom.

2.4.5. All the information you provide to Lucky Green Casino is accurate, complete, and truthful. You agree to promptly update any changes to this information.

2.4.6. You are solely responsible for declaring and paying any taxes applicable to your winnings in accordance with the relevant laws.

2.4.7. Any funds deposited into your account are legal, untainted by illegality, and not derived from unlawful activities.

2.4.8. You acknowledge and accept the risk of losing money deposited into your account when participating in the Games.

2.4.9. You agree not to engage in any fraudulent, collusive, manipulative, or illegal activities related to your or others’ participation in the Games. You also confirm that you will not use software-assisted methods, techniques, or devices. Lucky Green Casino reserves the right to suspend or close your account or void your participation if such behaviour is detected.

2.4.10. All deposits and withdrawals to and from your account must be made using valid financial instruments legally owned by you.

2.4.11. The computer software provided by Lucky Green Casino or third parties is protected by copyright and other intellectual property laws. You agree to use this software exclusively for personal, recreational purposes, in compliance with the rules, terms, and conditions set forth, as well as applicable laws.

2.4.12. Games on the Website should be played in the same spirit of fairness and etiquette as in any other setting. You agree to be courteous to other players and Lucky Green Casino representatives, refraining from rude or offensive behaviour, including in chat rooms.

3. Multiple Accounts

3.1. Users are permitted to register and use only a single Account on the Website.

3.2. Each household, IP address, and device is limited to one Account. If multiple users share the same household, IP address, or device, the respective Account holders must notify us in advance.

3.3. Should you create or attempt to register more than one Account for any reason, we reserve the right to block or close all associated Accounts at our discretion. Additionally, we may annul all bets placed using duplicate Accounts, revoke bonuses and gifts, and cancel any withdrawal requests. Furthermore, any profits, winnings, or bonuses accumulated during the operation of duplicate Accounts will be forfeited.

4. Payouts

4.1. Once the outcome of a Game you have participated in is determined, or, if applicable, Lucky Green Casino has confirmed the event results and settled the markets, any winnings will be credited to your Account.

4.2. If Lucky Green Casino accidentally credits your Account with funds that do not belong to you due to technical, human, or other errors, those funds will remain the property of Lucky Green Casino and will be deducted from your Account. Should you withdraw funds mistakenly credited to you before the error is identified, those funds will be considered a debt owed by you to Lucky Green Casino. You are required to notify Lucky Green Casino immediately if you notice an incorrect credit to your Account.

4.3. Lucky Green Casino reserves the right to perform additional verification and identification procedures for withdrawals at any level. All transactions are subject to checks designed to prevent money laundering.

5. Deposits

5.1. To participate in real-money games and place bets, you need to deposit funds into your account. Deposits can be made online at any time using a debit or credit card, e-wallet, bank transfer, or other available methods. A full list of accepted deposit options is accessible on the "Deposit" page of the website. Please note that cash and cheques are not valid deposit methods, and certain payment options may not be available in specific countries.

5.2. Payments are accepted in various currencies. If a deposit is made in a currency different from your account's default, it will be converted at the current exchange rate. Any associated exchange fees will be your responsibility.

5.3. Lucky Green Casino reserves the right to implement additional identity verification procedures (KYC) for deposits. Failure to provide the necessary documentation upon request may result in the closure of your account.

5.4. Credit is not provided for using the services of Lucky Green Casino.

5.5. By making a deposit, you confirm that all transactions are authorized and agree not to attempt to reverse or contest payments through third parties in an effort to evade legitimate liabilities.

5.6. In compliance with anti-money laundering regulations, all deposits must be wagered at least once before withdrawal. Additionally, if specific wagering requirements apply, they must be met prior to requesting a withdrawal.

5.7. Deposits made by third parties, including friends, family members, or partners, are not permitted. All payments must originate from an account, payment system, or credit card registered to the account holder. If third-party deposits are detected, any associated winnings will be forfeited, and the deposited funds will be returned to the rightful owner. Any banking fees incurred during this process will be the responsibility of the recipient.

6. Withdrawals

6.1. To process a withdrawal, the following Know Your Customer (KYC) documents are required:

*Photos of an identification document: This can include your passport, driver’s license, or another valid ID. Images of both sides of the document must be provided, and all details must be clear and legible. Ensure that the document remains valid for at least six months from the date of submission.

*A selfie with the identification document: This photograph must be high-quality, with all details on the document clearly visible.

*Bank account statement: The statement must show your full name, residential address, date of issue, and at least three transactions. This document must be no older than three months and can be submitted in a digital format, such as a PDF or a scanned copy.

Our finance team may request additional documents at any time, such as images of the credit cards used for deposits (both front and back). Only the first six and last four digits of the card number and the expiration date should be visible, while the CVV must remain hidden. If a credit card belongs to a third party, further proof of identity for the cardholder may be required.

6.2. Lucky Green Casino retains the right to modify transaction limits for any payment method without prior notice.

6.3. Withdrawal requests will only be processed once all KYC documentation has been successfully verified.

6.4. Funds classified as “Bonus” or amounts stuck in interrupted games are not eligible for withdrawal.

6.5. An additional 30% withdrawal fee will apply if your total wagered amount is less than your initial deposit.

6.6. Withdrawal requests are typically processed within two (2) banking days. However, delays may occur due to specific payment methods, additional account verification, or public holidays.

6.7. Withdrawals cannot exceed the current balance of your account.

6.8. Funds can only be withdrawn to the bank account registered to the casino account holder. Payouts to third-party accounts are not permitted. Additionally, the bank account must be located in the same country as indicated in your profile.

6.9. If a withdrawal request is canceled, the funds will be returned to your account. You can then use the funds for gameplay. Lucky Green Casino does not take responsibility for any losses incurred during gameplay after a withdrawal cancellation, whether initiated by you or by us.

6.10. Please note that the products offered by Lucky Green Casino are consumed instantly during gameplay. As such, refunds, returns, or cancellations for services rendered cannot be provided. Any real-money wagers will be deducted from your account balance immediately.

6.11. Withdrawals are subject to the following limits: a maximum of $1,000 (or equivalent) within a 24-hour period, $5,000 (or equivalent) within a 7-day period, and $15,000 (or equivalent) within a 30-day period unless a higher amount is pre-approved.

6.12. Prior to processing any withdrawal, we may require additional identity verification. This could include submitting a photo of your ID, proof of address, or other relevant documentation. In some cases, phone verification, facial recognition, or additional measures may be implemented to ensure the authenticity of your identity.

7. Account Closure

7.1. You have the right to close your account at any time by contacting the customer support team of the Website. Once your request is processed, the account closure will signify the termination of your association with Lucky Green Casino.

7.2. Lucky Green Casino retains the authority to cancel and revoke any bonuses that remain unused within one month of being awarded.

7.3. In cases of fraudulent activity, Lucky Green Casino reserves the right to reject withdrawal requests, suspend the account in question, and halt any pending payments.

7.4. The casino periodically reviews player accounts and applies classifications at its discretion. If an account is identified as belonging to a "bonus hunter" or "bonus abuser," all associated winnings and bonuses will be nullified, the account will be suspended, and withdrawals will not be processed.

8. Personal Information

8.1. We are committed to adhering to relevant data protection laws concerning the personal information you provide. Your data will be processed according to our Privacy Policy, which you can access by clicking here.

9.Crashed & Aborted Games

9.1. Criminal Activity

If any suspicious activity (including potential money laundering or fraud) is detected, Lucky Green Casino reserves the right to close affected accounts and report such incidents to appropriate regulatory or law enforcement bodies. Account balances will be frozen, withdrawals canceled, and deposits, as well as winnings, forfeited.

9.2. Collusion and Cheating

Lucky Green Casino has the right to disable user accounts and forfeit balances (including deposits and winnings) if users are found exploiting shared card information, colluding with others for unfair advantage, or engaging in activities like chip dumping, soft playing, or using a single account for multiple users. Comprehensive manual and automated reviews are conducted to ensure fair gameplay, alongside prompt investigations into user complaints and random account checks.

9.3. Fraudulent Activity

Any fraudulent, unlawful, or improper conduct detected (such as using VPNs, proxies, or similar tools to manipulate location data or placing bets through third parties) will lead to account suspension and the forfeiture of all balances. Lucky Green Casino may also report such activity to relevant authorities, including financial institutions and legal entities, and initiate legal proceedings where necessary.

9.3. Fraudulent activity

Once Lucky Green Casino has noticed fraudulent, unlawful, dishonest or improper activity (including using the VPN, proxy, or similar service that masks or manipulates the identification of your real location or making bets, wagers or poker play through a third party or on behalf of a third party) on the Website, we are eligible to block user’s Account with forfeiting of all Account balances without prior notification. In such cases, Lucky Green Casino reserves the right to report fraudulent activity to existing regulatory and law enforcement authorities including but not limited to banks, credit card companies and/or any person or entity that has the legal right to such information, and/or take legal action against such user.

10. Live Chat

10.1. Lucky Green Casino provides a live chat feature for user interaction, which is monitored and moderated. The chat facility is meant for recreational and social purposes and is governed by the following guidelines:

10.2. You must not post sexually explicit, offensive, bigoted, racist, hateful, or profane content.

10.3. You must refrain from making abusive, defamatory, harassing, or insulting statements toward the Website or Lucky Green Casino.

10.4. Promotional content or advertising of other online entities is strictly prohibited.

10.5. False, malicious, or damaging statements about Lucky Green Casino, its Website, or any associated sites are not allowed.

10.6. Collusion through the chat feature or separate channels is prohibited. Suspicious communication will be reported to the appropriate regulatory or law enforcement authorities.

10.7. Breaching any of these rules may result in the removal of chat privileges or the termination of your account. In such cases, any remaining funds in your account, minus outstanding dues, will be refunded.

11. Crashed & Aborted Games

11.1. Lucky Green Casino holds no responsibility for interruptions caused by server downtime, technical glitches, delays, or any external factors—be they technical or political—that may disrupt gameplay. Refunds will be issued only at the sole discretion of Lucky Green Casino.

11.2. The casino disclaims all liability for damages or losses that may arise, or are claimed to have arisen, in connection with the Website or its content. This includes, but is not limited to, operational delays or transmission interruptions, data loss or corruption, communication failures, improper use of the Website or its content, and any errors or omissions within the provided materials.

11.3. Any wagers placed during a malfunction of the Casino system will be considered null and void.

11.4. If a game starts but is interrupted due to system failure, Lucky Green Casino will reimburse the amount wagered. This will be credited back to your account or, if the account no longer exists, returned to you through an approved payment method. Additionally, any accrued credits at the time of the interruption will also be returned either by crediting your account or through an authorized payment method if the account is no longer active.

12. Duties

12.1. Lucky Green Casino retains the right to delegate or legally transfer its responsibilities and privileges under these Terms. Conversely, you are prohibited from assigning or transferring your rights and duties outlined in these Terms.

13. Complaints

13.1. Should you have any complaints, you are encouraged to contact our customer support team via email at [email protected].

13.2. Lucky Green Casino is committed to addressing reported issues swiftly and efficiently.

13.3. For any concerns regarding a specific transaction, you can reach out to our support team at [email protected], providing all relevant details. We will thoroughly investigate any disputes or inquiries related to transactions. Our decision on such matters will be conclusive.

14. Agreement & Admissibility

14.1. These Terms, alongside the Privacy Policy, Cookies Policy, and any documents explicitly referenced within them, constitute the full and final agreement between you and Lucky Green Casino regarding the use of this Website. Except in cases of fraud, this agreement overrides all previous or concurrent communications, whether written, verbal, or electronic, between you and Lucky Green Casino.

14.2. Printed copies of these Terms and electronic notices will hold the same validity as original documents in any legal or administrative proceedings concerning these Terms.

14.3. If any clause within these Terms is deemed illegal or unenforceable, that particular clause will be removed, leaving the remaining provisions unaffected and fully enforceable.

14.4. In the event of discrepancies between language versions, the English version of the Website will take precedence.

14.5. These Terms are governed under the laws of Curacao. Both parties agree to adhere to the jurisdiction of Curacao courts and comply with the applicable arbitration regulations.

15. Copyright

15.1. We retain exclusive ownership of the Lucky Green trademark and logo. Any unauthorized usage of the Lucky Green name or logo is strictly prohibited and may lead to legal action.

15.2. The web address lacroixtees.com is the official URL for the Lucky Green Casino platform. Reproduction or usage of this URL on other websites or digital platforms without prior written approval is forbidden.

15.3. Lucky Green Casino holds ownership or legitimate licensing rights to all technology, software, and operational systems utilized on this platform.

15.4. The structure and content of the lacroixtees.com website, including all text, graphics, code, files, and links, are the intellectual property of Lucky Green Casino. Unauthorized reproduction, transmission, or storage of any part of the website without written permission is prohibited. Registering on and using our platform does not grant any rights to the intellectual property contained therein.

15.5. Adding links to this website or any of its pages on external sites is not allowed without prior written consent from Lucky Green Casino.

15.6. The use of any automated or manual tools to monitor the pages or content of this website is not permitted.

15.7. Any unauthorized duplication, usage, or reproduction of this site or its content may result in prosecution.

16. Promotions: Terms & Conditions

16.1. Each promotion will include its own specific terms and conditions (the "Promotional Terms"), which will apply in addition to these general Terms. It is your responsibility to review both these Terms and the relevant Promotional Terms before participating in any competition, bonus, or promotion.

16.2. By engaging in any promotion, you confirm your agreement to comply with these Terms and the applicable Promotional Terms.

16.3. In the event a promotion does not include separate Promotional Terms, the general Terms outlined here will automatically govern that promotion.

16.4. The Promotional Terms of each individual promotion function independently of the other Terms. If any specific provision is deemed invalid or unenforceable, the remaining Promotional Terms will remain fully effective.

16.5. By participating in a promotion, you accept these Terms, including the applicable Promotional Terms, unconditionally and in their entirety. All decisions made by Lucky Green Casino regarding promotions are final and binding.

16.6. Lucky Green Casino reserves the right to modify or discontinue any promotion at any time without prior notice. Any participant found violating the Promotional Terms will forfeit any associated rewards.

16.7. Lucky Green Casino retains the right to withhold any bonuses, credits, loyalty points, coupons, or prizes associated with promotions at its discretion.

16.8. Lucky Green Casino may notify users about ongoing or upcoming promotions, as well as updates, via email, SMS, chat, WhatsApp, social media, mobile notifications, or browser alerts.

16.9. Lucky Green Casino accepts no responsibility for inaccuracies caused by website errors, user equipment, or human or technical mistakes related to promotion entries.

16.10. Bonuses and Bonus money

16.10.1. At Lucky Green Casino, we frequently provide various bonuses and rewards to enhance your gaming experience, which are credited directly to your account. These bonuses might include free spins, cashback offers, free bets, additional funds to play with, or extra money credited upon making a deposit. Most bonuses come with wagering requirements that need to be fulfilled before funds can be withdrawn. We strongly encourage you to review the bonus terms and conditions carefully before claiming any offers.

16.10.2. Bonus rules

16.10.2.1. Bonuses are added to a separate bonus balance in your account.

16.10.2.2. Once the wagering requirements associated with a bonus are met, the bonus amount is transferred to your main balance, making it available for withdrawal at your discretion.

16.10.2.3. Lucky Green Casino reserves the right to take action against bonus abuse. If a user misuses bonuses, measures such as revoking or canceling current bonuses and associated winnings, as well as immediate account suspension, may be enforced. In such cases, Lucky Green Casino is not liable for refunding or compensating any funds that were in the account prior to suspension.

16.10.2.4. Placing bets in Roulette that cover 24 or more (64%) of the 37 unique numbers, such as betting on both Red and Black simultaneously (covering 36 outcomes), will result in the cancellation of all associated winnings and bonuses.

16.10.2.5. Using bonuses to play games with accumulative features (e.g., Free Spins meters or unlockable gameplay features) and subsequently triggering or claiming these benefits after wagering requirements are met will result in forfeiture of all winnings and bonuses.

16.10.2.6. Bonus-related winnings cannot be withdrawn until all wagering requirements for the bonuses have been met.

16.10.2.7. Any malfunction during gameplay voids all bets and payouts. Lucky Green Casino reserves the right to reclaim any winnings obtained through a malfunction, up to the amount of the last deposit.

16.10.2.8. Players are responsible for familiarizing themselves with the applicable bonus terms and ensuring compliance with those terms to qualify for any bonuses.

16.10.2.9. All bonuses are subject to an expiry date. The default expiration period for bonus funds is 60 days unless otherwise specified in the terms of a particular bonus. If wagering requirements are not fulfilled by the expiry date, the casino reserves the right to cancel or remove the bonus funds from the account.

16.10.2.10. The default wagering requirement for casino bonus funds is 45 times the bonus amount, while for sportsbook bonuses, it is 15 times the bonus amount. Specific promotions may feature different wagering requirements, which will be clearly outlined in the associated terms and conditions.

16.10.2.11. Wagering requirements for bonuses refer to the total value of bets you need to place before the bonus and any associated winnings are moved to your cash balance and made available for withdrawal. The specific wagering requirements for each bonus are outlined in the corresponding terms and are typically expressed as a multiple of the bonus amount, or the bonus combined with the deposit amount. It’s important to note that not all bets contribute equally towards meeting these requirements. For example, wagers placed on Blackjack, Roulette, Arcade games (such as Heads or Better, Dice Twister), Video Poker (like Jacks or Better, Aces and Faces), Baccarat, Casino Hold'em, 2 Ways Royal, Craps, and Sic Bo only contribute 5% of the actual amount wagered. Table games generally contribute 10%, while Sic Bo, Royal Craps, Baccarat, and Red Dog have a 0% contribution rate. Most slot games, on the other hand, contribute 100%. These contribution percentages may change from time to time. Therefore, it’s always recommended to check with the Website’s customer support team to confirm the current wagering contribution for specific games.

16.11. Wagering requirements

16.11.1. Once a bonus is claimed, it is held in your bonus balance until the wagering requirements are fully met.

16.11.2. Wagering requirements are expressed as a multiplier, indicating how many times the bonus amount must be played through before any winnings can be withdrawn. When these conditions are satisfied, the bonus and any accumulated winnings are transferred to your main balance.

16.11.3. If your balance falls below $0.10 (or the equivalent in your account’s currency), the wagering requirements for bonuses are considered nullified.

16.11.4. Any funds won using bonuses remain non-withdrawable until all wagering requirements have been fulfilled.

16.11.5. It is possible to withdraw funds before meeting the wagering requirements; however, doing so will result in the forfeiture of your bonus funds. If you choose this option, you must contact the Website’s customer support team for assistance.

16.11.6. Users may opt to forfeit their bonuses by submitting a request to the Website’s customer support team, which will reset the bonus balance to zero.

16.12. Free spins allow you to enjoy gameplay on the Website without using real money, offering the same winning potential as regular play. Any winnings from free spins are converted to bonus funds, which are typically subject to wagering requirements.

17. Sports Betting Rules

17.1 Lucky Green Casino offers the opportunity to place bets on a variety of sporting events listed on the Website. All bets or wagers are governed by the specific rules applicable to each sport, such as Basketball, Tennis, E-Sports, and others.

17.2 Bets cannot exceed the available balance in your Account.

17.3 Once a bet is placed and confirmed, it cannot be modified or canceled by the user. For this reason, users are encouraged to carefully verify all details before finalizing their bets.

17.4 Lucky Green Casino retains the discretion to void or cancel any bet, in part or in full, prior to the start of an event, even if the bet has been accepted, without an obligation to provide a reason. After the event begins, bets may also be voided or canceled for valid reasons, which include but are not limited to:

-Errors in the event description, odds, or start time (palpable error);

-Attempts to circumvent limits on payouts or risk management by placing multiple similar or identical bets or using multiple accounts;

-Exploiting public announcements or insider information that could influence the bet's outcome;

-Combining related bets in a way that creates an unfair advantage;

-Having direct or indirect involvement in the event, such as being a player, referee, manager, or having a personal relationship with participants;

-Technical errors on the Website that result in incorrect odds or event details;

Any other valid justification, which will be communicated to the user upon request.

17.5 If there is a change in the venue of an event, Lucky Green Casino reserves the right to void all associated bets.

17.6 Bets may also be canceled if there are significant changes to the event’s conditions, such as alterations to the duration of play, race distance, number of periods, or similar factors.

17.7 Winnings are credited to the user’s Account once the final result of the event has been confirmed.

17.8. Market outcomes are finalized once a result is officially determined. Lucky Green Casino reserves the right to settle game outcomes if a market remains undecided earlier in the game. This policy applies to events that conclude within their standard duration unless specific conditions are outlined in the market description on the Website. Example 1: The Match-winner 1x2 market for an event is resolved after the regular duration of the event. For football (soccer), this means determining the winner at the end of 90 minutes, including any additional time granted by the referee as part of the “normal duration.” If a match extends into overtime because regular time cannot produce a winner, markets labeled as “include overtime” will settle based on the final outcome after overtime. However, penalty shootouts or other decisive elements are excluded unless explicitly mentioned in the market description. If the start of a game is delayed, the event remains open, and bets stay valid for up to 48 hours from the originally scheduled start time. However, Lucky Green Casino holds the right to void such bets at its discretion and return stakes to the players. If the event organizer resumes an abandoned game within 48 hours, Lucky Green Casino will process bets based on the game’s final results. If the event remains incomplete beyond this timeframe, the casino will settle all concluded markets while canceling others and refunding respective stakes to players. Exceptions to the 48-Hour Rule: Tennis Matches: Bets remain valid until the referee or official representative declares a winner. In cases where a player retires, markets determined up to that point are settled, while remaining markets are voided, and stakes refunded. If uncertainty arises over a player’s retirement before the final point, the match-winner market is canceled, but all resolved sets or game-related markets are settled accordingly. Baseball Games: The 48-hour rule applies. When teams play two consecutive games (e.g., Team A vs. Team B), each game is treated as a separate event. Results from Game 1 count solely for bets labeled as Game 1, and the same applies to Game 2. For clarity, the outcomes are settled chronologically based on their sequence of play. For further clarification: If a football match is abandoned during the second half, bets on first-half markets are settled normally. Second-half and full-match markets, if undecided, will be voided, and stakes refunded. This policy ensures transparency and fairness for all participants while accommodating the nature of different sports.

17.9. Explanation of specific Betting Types First Goalscorer and Last Goalscorer Bets. If a match is abandoned and at least one scorer has been confirmed, all bets placed on the first goalscorer will stand, while bets on the last goalscorer will be voided. A player will be declared a winner based on the goalscorer market at any point in the match. Bets on other players will be considered void. Head-to-Head Bets. These bets involve predicting which of two players will achieve a higher position, score more points, or obtain better results. For these bets to remain valid, both players must actively participate in their respective events. If the two players achieve identical results or the event ends in a draw, all bets will be voided. Outright Bets. Outright bets predict which player, among three or more participants, will achieve the highest position, score the most points, or deliver the best result. These bets are valid only if all participants actively take part in the event. If any participants fail to compete, the odds for the remaining participants will be adjusted to reflect the missing competitors. If two or more participants achieve the same result (a tie), the odds will be divided by the number of tied participants (e.g., if odds were 2.70 and three participants tie, the final odds would be 2.70 ÷ 3 = 0.90). If an official representative identifies a single winner using additional criteria, such as assists, that decision will apply. Booking Markets. This market includes yellow and red cards. A yellow card counts as one, and a red card counts as two. If a player receives two yellow cards that result in a red card, this is counted as three cards. A player cannot receive more than three cards during a match. Settlements are based on cards shown during regular playtime. Cards issued after the final whistle are not considered. Additionally, cards given to players who did not participate in the match, such as substituted players, coaches, or unused substitutes, are excluded. Booking Markets with Points. In this market, points are assigned to cards: 10 points for a yellow card, 25 points for a red card, and 25 points for a second yellow card leading to a red. A second yellow card leading to a red is not counted separately. A player cannot accrue more than 35 points during a match. Corners. Only corners that are actually taken count for settlement. If a corner is awarded but not taken, it will not be included in the market calculations. Intervals. The first interval spans from 00:01 to the end of the specified minute. For example, the interval 1–15 minutes covers 00:01 to 15:00, while 30–45 minutes includes 30:01 until the end of the first half. Similarly, 75–90 minutes spans from 75:01 to the end of full-time. The referee determines the exact end of each interval based on the duration of the period.

17.10 Bets placed by order or through intermediaries such as bookmakers or betting agents are strictly prohibited. Similarly, betting on events in which the bettor is directly involved—whether as an athlete, sportsperson, owner, trainer, or official of a participating club—is not allowed. This prohibition extends to bets placed or commissioned by anyone associated with these roles. Furthermore, any betting activity related to league, cup, or similar events involving the bettor's club or organization is also prohibited. If these rules are violated, Lucky Green Casino reserves the right to withhold payment of winnings, refund any stakes already placed, and cancel related bets. It is important to note that Lucky Green Casino does not assume responsibility for determining whether a user belongs to the aforementioned groups. However, if it is discovered at any time that a user falls into one of these categories, Lucky Green Casino retains the right to take appropriate action.

17.11 The live scoreboard data provided on lacroixtees.com is strictly for informational purposes and should not be relied upon as a definitive basis for bet settlement. All users are strongly encouraged to verify the accuracy of the scoreboard information before placing their bets.